CRABTREE & EVELYN
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Customer Service

Thank you for shopping at Crabtree & Evelyn’s online store. To help make your shopping experience as relaxing as possible, we have some answers to our most frequently asked questions.

If you cannot find what you are looking for, please send us an email or call one of our Customer Service Specialists at 1-800-Crabtree (272 2873) for assistance.

PRIVACY & SECURITY
What information is collected?
How is my information used?
Will my information be shared?
How to I access or change my information?
How do I remove my information?
What are cookies? Does Crabtree-evelyn.com use them?
How does Crabtree & Evelyn.com make sure my order information is secure?
How does Crabtree-evelyn.com protect children’s privacy?
What if there are changes to this statement or if I have other questions?

ORDERING & PAYMENT
How do I place my order online?
What payment options can I use?
Billing information
How do I apply promotion and coupons?
Taxes

 

 

RETURNS & EXCHANGES
Online returns
Store returns
Via 1-800 Crabtree

GIFTS & GIFT CARDS
Gift Boxing Services
Gift Cards Purchasing
Sending Redeeming In-Store
Lost or Stolen Gift Card
Online E-Gift Certificates

SHIPPING
Delivery options
Shipping options
International shipments

Customer Service Department
Monday – Thursday 8:30 - 5:00
Friday 8:30 - 2:30

1-800 Crabtree (272 2873)
 




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